Terms and Conditions

Last updated: September 18, 2026

These Terms and Conditions (“Terms”) apply to mobile auto detailing services provided by Ahsan Auto Detailing (“we,” “us,” or “our”) and to use of ahsanautodetailing.com. By requesting a quote, requesting an appointment, paying a deposit, or accepting service, you agree to these Terms.

1. Who we are

Ahsan Auto Detailing is a mobile detailing service based in Brooklyn, New York. We come to you. We do not operate a drop-off shop.

2. Services

Packages and prices are listed on our website and confirmed in writing (text, chat, or email) before work starts. Typical services include Standard and Refresh exterior work, Standard and Refresh interior work, Standard Wash (interior + exterior), and Full Refresh.

What is included is what we confirm for that job. Add-ons (heavy dirt, pet hair, extra-dirty work trucks, lifted vehicles, and similar) are quoted separately when they apply.

Results depend on the vehicle’s condition when we arrive. We do not promise a “brand new” car or that every stain, scratch, swirl, odor, or etch will come out.

3. Quotes are not a booking

A message, form, Facebook lead, or calendar request is a request, not a confirmed appointment.

An appointment is confirmed only after we send a price, you accept it, and the deposit is received (unless we agree otherwise in writing).

Picking a time on our booking calendar holds nothing until we confirm it.

4. Pricing

Website prices are starting prices by vehicle size (sedan, 2-row SUV/truck, 3-row SUV/van). Final price depends on:

• Package and vehicle size
• Condition of the vehicle
• Time required
• Travel, if a travel fee applies

If the car is significantly dirtier than described, we may adjust the price or reschedule. We will tell you before continuing extra paid work.

5. Travel fee

A travel fee may apply based on drive time — including jobs inside Brooklyn. As a rule, if the location is about 30 minutes away or more, a travel fee may be added. We will confirm any travel fee before the appointment is locked.

6. Deposit

A deposit is required to hold an appointment. The deposit goes toward the balance due on the day of service.

The remaining balance is due when the job is finished, unless we agree otherwise.

7. Cancellation, no-show, and lateness

• If you cancel with reasonable notice, we may refund or move the deposit at our discretion.
• If you cancel last-minute, no-show, or we cannot reasonably start the job because of access, the deposit may be kept.
• If you are more than 15 minutes late, the appointment may be canceled and you will need to rebook. The deposit may be kept or applied to a new date at our discretion.

If we have to cancel because of weather, safety, illness, or a schedule problem on our side, we will reschedule. Your deposit stays as a credit toward the new date.

8. Your responsibilities

You agree to:

• Give an accurate address and a legal place to park and work
• Have the vehicle available at the agreed time
• Remove valuables, loose items, and anything you do not want handled
• Tell us about alarms, aftermarket parts, known leaks, existing damage, or special instructions before we start
• Keep children and pets away from the work area

We are not responsible for items left in the vehicle or for loss that comes from items you asked us to move.

9. Weather and working conditions

Mobile work depends on weather and a safe place to work. We may delay, shorten, or switch a job to interior-only if it is too cold, raining, icy, or otherwise unsafe to wash or dry the exterior properly.

In cold weather we may refuse exterior work rather than risk frozen rinse water or poor drying. That is for the paint, not a delay tactic.

10. Vehicle condition and existing damage

We inspect the vehicle in a reasonable way before starting. Pre-existing chips, scratches, swirls, stains, odors, rust, cracked trim, worn finishes, and similar issues may remain after service.

Tell us about known problems up front. We are not responsible for damage that was already there or that is a normal risk of cleaning a neglected or heavily soiled vehicle (for example, paint that is already failing, cracked leather, or stained cloth that will not release).

We use reasonable care. If we cause new damage through negligence, tell us the same day so we can look at it.

11. Photos and reviews

We may take before-and-after photos or short videos of the vehicle (not of you or your documents) to document the job and for our portfolio or ads, unless you ask us not to before we start.

12. Messages and calls

By sending a booking request, lead form, or chat message, you agree we may contact you by phone, text, email, or chat about that request and related service.

12A. SMS Messaging Terms

Ahsan Auto Detailing may send text messages to customers who have expressly opted in. Messages may include appointment confirmations, reminders, quotes, and — if you opted in to marketing — promotional texts regarding special offers, discounts, service promotions, and related updates.

Sender: Ahsan Auto Detailing. Support: (929) 327-0431 or book@ahsanautodetailing.com.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for assistance, or contact Ahsan Auto Detailing using the contact information on our website. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Please review our Privacy Policy at https://ahsanautodetailing.com/privacy-policy/ for information regarding how personal information is collected and used.

13. Limitation of liability

To the fullest extent allowed by New York law, our liability for a job is limited to the amount you paid us for that job. We are not liable for indirect or consequential losses (for example, missed work, rental cars, or lost use) except where the law does not allow that limit.

Nothing in these Terms limits liability for fraud or for harm that the law does not let us limit.

14. Changes

We may update these Terms. The “Last updated” date will change. Requesting or accepting service after an update means you accept the current Terms for that job. The version in effect when you pay the deposit applies to that appointment.

15. Governing law

These Terms are governed by the laws of the State of New York. Disputes will be handled in the state or federal courts located in New York, unless we both agree to something else in writing.

16. Contact